Terms & Conditions

OVERVIEW

1. This website is operated by Ruzbakery & Patisserie Pvt.Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Ruzbakery. Ruzbakery operates this Website and provides information so that you, the customer, can make informed decisions conditional upon your acceptance of all terms, conditions and notices stated here and as may be modified from time to time.
2. By visiting our site and/ or purchasing items offered therein from us, you are deemed to have availed our “Service” and agree to be bound by the following terms and conditions under which we offer our service. These Terms of Service apply to all users of the site.
3. You are advised to read these Terms of Service carefully while accessing our website and before availing our services. By accessing or using any part of the site, you agree to be bound by these “Terms of Service”. If you do not agree to all the terms and conditions of this agreement, then you may not access the website further or use any services.
4. These Terms of Service are considered an offer, and by placing an order, your actions are deemed to convey your acceptance of our terms and conditions and from the moment your order has been placed and expressly accepted by us, the contract is governed by these terms and conditions.
5. Any new items/products which are added to the website and/or store shall also be subject to these Terms of Service. We reserve the right to update, change, modify or replace any part of these Terms of Service by posting updates and/or changes on our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes on the principle of “Caveat Emptor”.
6. You may not use our products for any illegal or unauthorized purpose nor may you, when availing our services, violate any laws.
7. You shall not transmit any malware or virus or any code of a destructive nature that may be used in any way to affect the functionality or operation of the Service or of any related website, other websites, or the Internet.
8. A breach or violation of any of the Terms by you shall result in an immediate termination of our Services.
9. No potential customer/visitor to this website can demand service as a matter of right; we reserve the right to refuse to provide service to any potential customer/visitor to this website solely at our discretion.
Customer data.

Customer Information
10. Ruzbakery attaches utmost value to Customer Information that you entrust to us, and understands the importance of keeping such information confidential and secure. The information we collect may include your personal information, including, but not limited to, your name, phone number, email address and purchase preferences; this information is collected when you access our website and avail any of our services or interact with us.
11. By providing your information to us, you accept and consent to the collection, storage and processing of your information.
12. Ruzbakery may use your personal information for any purpose connected with our service to ensure your satisfaction and to enhance your experience.
13. Ruzbakery will only share customer information with its third party Partners or Business Associates for providing service, including delivery and marketing or for analytical purposes.
14. Ruzbakery uses high-grade technology and security measures to ensure the safety and confidentiality of customer information through collection, storage and disclosure. Such measures include maintaining a secure encryption based transmission system of customer information.
15. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

ACCURACY OF INFORMATION
16. While all efforts are made to ensure that information made available on this site is accurate and current, we reiterate that information on this site is provided for general information only and potential customers are advised not to exclusively rely upon or use this as the sole basis for making decisions without making personal inquiry. Any reliance on the material on this site is at your own risk without further personal consultation with us.
17. It is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES
18. Prices for our products are dynamic and subject to change without notice based on prices of inputs and tax rates.
19. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
20. Ruzbakery reserves the right to refuse service for any order placed with us. We may, in our sole discretion, limit quantities purchased per person, per household, per entity or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

PRODUCTS OR SERVICES
21. Items purchased from this Website are intended for your use only and are not meant for resale. Please note that you (the buyer) should check that the product you are ordering is suitable for the intended purpose.
22. Our products contain the following items which are illustrative and not exhaustive: Maida, sugar, fruit-based jams, nuts such as dry fruit and ground nuts, etc. You are advised to carefully check the specific ingredients of each item before making the purchase to avoid any ingredient to which you may be allergic. If in doubt, you are advised to check with Ruzbakery before buying. We shall not be liable for any allergic reaction that you may suffer due to some ingredient that you may be allergic to as it is incumbent on you, as the consumer, to verify that it is safe for your personal consumption and we shall accept no liability in this regard as you are expected to do due diligence before purchasing on the basis of ‘Caveat Emptor’.
23. All payments made against the purchases/services by you shall be as per the price displayed, plus other applicable charges on the website and shall also be subject to the Terms of Use of the Third Party Payment Gateway. Use of such third party services will be governed by their User Agreement, Seller Terms, Conditions and other policies as applicable to your transactions.

DELIVERY
24. Delivery shall be arranged through Third Party delivery/Courier Partners and the timings for delivery are approximate only and may vary.
25. We take all reasonable care to educate and train our Delivery Partner, its representatives, employees and individuals on handling of our products, so that the same may reach you in the same condition as it was dispatched. We take pics of the product before dispatch. However, despite our best efforts, there may be occasions when our products may not reach you in a desired state or condition. Refunds, if any, requested by you due to the product not reaching you in a desired state shall be processed in accordance with our refund policy.
26. When the item ordered has artistic decorations which are on the surface of the item we would advise the customer to take personal delivery to avoid any damage.
27. While we will make every effort to deliver within the time stated, we will not be liable for any loss caused to you by ordering late or delays caused by our delivery partner(s). In the event of a late service delivery, the service delivery charge will neither be voided nor refunded by Ruzbakery.
28. Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
29. Ruzbakery makes every effort to display as accurately as possible the colors and images of our products that appear at the store. The actual product may be of a color that is slightly different from the one on display due to a variety of factors in the manufacturing process including the input material availability and other processing factors.
30. Ruzbakery reserves the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
31. Ruzbakery does not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will entirely meet your subjective expectations.

BILLING AND ACCOUNT INFORMATION
32. It is the responsibility of the customer to provide current, complete and accurate information for all purchases made at our store and also to update us with any changes to the information.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
33. The customer agrees that any comments/views/opinions/feedback given by you, whether online, by email, or otherwise, may be used by us on our website at any time, and without restriction, we may edit, copy, publish, distribute, translate and otherwise use in any medium and we are under no obligation to maintain confidentiality or pay compensation for any comments or respond to any comments.
34. Ruzbakery shall monitor, edit or remove content that we determine in our sole discretion that are unlawful, offensive, threatening, libelous, defamatory or otherwise objectionable or violates these Terms of Service.
35. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
36. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

LIMITATION OF LIABILITY
37. Ruzbakery does not guarantee or represent that our service will be uninterrupted, timely or error-free.
38. Ruzbakery may remove the service for indefinite periods of time or cancel the service at any time, without notice, but not after we accept an order from you.
39. Ruzbakery provides services and products to you, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability.
40. In no case shall Ruzbakery, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products, including, but not limited to, any errors or omissions in any content.However, where applicable, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION
41. You agree to indemnify, defend and hold harmless Ruzbakery, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service, or your violation of any law or the rights of a third-party.

SEVERABILITY
42. In the event that any provision of these Terms of Service is declared by any judicial or other competent authority determined to be void, voidable or otherwise unenforceable, the unenforceable portion shall be deemed to be severed from these Terms of Service, and, such declaration shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION
43. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
44. These Terms of Service are effective till such time that they are terminated by either party. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our services.
45. Ruzbakery may terminate this agreement at any time without notice if you have fail to comply with these aforesaid M terms and you will remain liable for all amounts due up to and including the date of termination; and we may deny you access to our Services.

ENTIRE AGREEMENT
46. These Terms of Service constitutes the entire Agreement and understanding between Ruzbakery and you and governs your use of the Service and supersedes any prior agreements, communications and proposals, whether oral or written, between you and Ruzbakery.
47. Merely because Ruzbakery may not exercise or enforce any right or provision accruing under these Terms of Service, it shall not constitute a waiver of such right or provision and we reserve the right to invoke our rights at any time thereafter subject to the period of limitation as per the Limitation Act.

JURISDICTION
48. These Terms are subject to the jurisdiction of the Courts of Bangalore.

CHANGES TO TERMS OF SERVICE
49. Ruzbakery reserves the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

INTELLECTUAL PROPERTY RIGHTS
50. The Website and its entire contents, including the Trade Mark and Logo are owned by Ruzbakery and are protected by Indian copyright, trademark, patent, trade secret and other intellectual property rights laws.
51. These Terms of Use permit you to use the Website for your personal, informational, and shopping purposes only. These Terms of Use do not permit any resale or commercial use of the Website or its contents or services.

CONTACT INFORMATION
52. Questions about the Terms of Service should be sent to us at ruzbakery@gmail.com.